Welcome to ComfySheep.com!

Customer Service

ComfySheep is committed to excellent customer service to our clients. If there is any question you have on products, orders or our company policies, please don't hesitate to contact us. We will be happy to assist. For any questions please call toll free 1.800.521.4014 or email sales@comfysheep.com.

30 day warranty

Product Warranty

We guarantee products for a period of 30 days from the original purchase date on manufacturer defects. Commercial use, child or pet damages and other deliberate or accidental damage is not covered.

Shipping and Handling

We ship anywhere by FedEx or USPS Priority Mail. Items in stock ship within 1 - 3 days. Most custom orders ship within 10 to 15 business days. Your exact shipping price will be quoted at checkout.

Returns

If you are not satisfied with your purchase for any reason, please contact us within 30 days of the date of your sales receipt to obtain an RGA (Returned Goods Authorization) number so that we can track the order. You may return the product to us pre-paid by any means you like. Please do not send products back to us without an RGA number, as we cannot trace it, and consequently may have to refuse delivery. Shipping charges are non-refundable and a 30% restocking fee will be charged for all returned custom items.