Customer Service
ComfySheep is committed to excellent customer service to our clients. If there is any question you have on products, orders or our company policies, please don't hesitate to contact us. We will be happy to assist. For any questions please call toll free 1.800.521.4014 or email service@comfysheep.com.
Product Warranty
We guarantee products for a period of 60 days from the original purchase date on manufacturer defects. Commercial use, child or pet damages and other deliberate or accidental damage is not covered.
Shipping and Handling
We ship anywhere by UPS or USPS Priority Mail. Most items ship in 3 – 5 business days. Your exact shipping price will be quoted at checkout.
Returns
If you are not satisfied with your purchase for any reason, please contact us within 30 days of the date of your sales receipt to obtain an RGA (Returned Goods Authorization) number so that we can track the order. You may return the product to us pre-paid by any means you like. Please do not send products back to us without an RGA number as we cannot trace it and consequently we may have to refuse deliver. Shipping charges are non-refundable.
M–F 7:30 AM to 5:00 PM PST
Saturday by Appointment Only
1.800.521.4014
P: 714.970.7544
F: 714.970.7933